WHAT INFORMATION DO WE COLLECT?
Personally Identifiable Information
We will only collect personal and sensitive information that is reasonably necessary for us to provide you with, or directly related to, the services we offer on our website. The specific type of personal information we collect and use may include, but is not limited to, the following:
We may also collect personal information as we reasonably determine necessary from time to time for any purpose in connection with the general conduct of our business, for example, in dealing with our agents, service providers and contractors.
We only collect personal information which has been provided to us by you. You have the right to object to, or restrict the collection of your personal data, however if you choose not to provide us with the information we require, we may not be able to provide all of our services to you.
An Internet Protocol (IP) address is a small set of numbers automatically assigned to your computer when you log onto the internet. We may use general information about your visit to our website, including your IP address and the date and time of your visit, to assist us in improving the quality and useability of our website. Typically, we will not link IP addresses with personal information, however, in rare instances we may need to link IP addresses to personal information if it becomes necessary to enforce compliance with the Terms and Conditions.
USE OF PERSONAL INFORMATION
We will predominantly use your personal information for the provision of our services to you, and for any other purpose required by law. Such purposes include compliance with our ‘Know Your Customer’ record obligations and AUSTRAC reporting and Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) regulations. We may also use the information you have provided us with to engage in marketing activities.
Where permitted by the Privacy Act, personal information we collect about you may be disclosed to third parties as we reasonably determine necessary from time to time for any purpose reasonably necessary or directly in connection with facilitating our service to you, including, but not limited to:
THIRD PARTY WEBSITES
Our website may have links to external third-party websites. If you use these links we are not responsible for the privacy policies of other websites or services. You should make sure that you have read and understood any third-party privacy policies and direct any questions or concerns you may have to the relevant third party administrators.
We take our obligations to protect your personal information very seriously. This includes ensuring that we meet the Office of the Australian Information Commissioner guidelines with respect to the appropriate level of information and software security, governance and associated procedures so as to adequately protect your personal information from unauthorised access, loss, misuse, disclosure or alteration.
We may need to maintain records for a significant period of time. However, we will take reasonable steps to destroy or de-identify personal information where we consider that the information is no longer needed.
We endeavour to ensure that the personal information we hold is accurate and up-to-date. We realise that this information may change frequently with changes of address and other personal circumstances. If at any time you would like to access, correct or change any personal information provided to us by you, please contact us via the Help Centre: https://www.elbaite.com/app/contactUs.
or review the Office of Australian Information Commissioner website and follow the links for a complaint: https://www.oaic.gov.au/privacy/privacy-complaints
More information about Australian privacy law is available from the Office of the Information Commissioner: https://www.oaic.gov.au/