Simple, transparent pricing with no hidden fees. Because Elbaite doesn't hold your crypto, there are no crypto deposit or withdrawal fees. There is also no fee on USD deposit or withdrawal.
Answers to common questions before getting started.
No. Elbaite is a self-custody marketplace, not a centralized exchange. You buy from verified sellers and receive crypto directly to your wallet. USD is held in escrow and released to the seller only after on-chain delivery is confirmed.
It’s fast, transparent, and wallet-first. Add funds in USD, buy crypto, and receive it directly to your wallet - no custody and no hidden platform fees.
Add funds via wire transfer, select an offer, and confirm. Your USD stays in escrow and is released only after your on-chain transfer to the specified wallet is confirmed.
Yes - Ledger, Trezor and others work seamlessly. Add your receive address to your Address Book and select it at checkout to receive crypto there directly.
No. We never hold your crypto. We operate the USD side via escrow and release funds to the seller only after delivery to your wallet is confirmed on-chain.
We’re wallet-first and escrow-backed. You add funds in USD, choose a marketplace offer, and the seller delivers crypto straight to your address. We never connect to or custody your wallet. USD releases only after your on-chain delivery is verified.
No. You never need to connect your wallet to Elbaite. Add your destination addresses to your Address Book (hardware wallets, self-custody apps or platform receive addresses for example). When you buy, simply select your destination wallet address from your address book. Elbaite will never ask for your seed phrase or private keys.
A simple 1% buy fee is applied to your purchase. No platform funding fees. (Network fees may apply). View Elbaite fee information here.
Yes - limits typically apply based on verification level. You can view your account limits in your profile under account tiers. If you are interested in trading volumes larger then you currently have, please contact our team directly via the in-app support portal.
The fastest way to contact support is via the in-app support portal. Simply log in, and select 'support' from the main menu. If you are not able to log in, fill out our contact form here and we will be in touch as soon as possible.
Read our guides and articles on cryptocurrency basics, wallets and our platform.
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Elbaite Pty Ltd (“Elbaite”) is incorporated in Australia and registered with the U.S. Financial Crimes Enforcement Network (FinCEN) as a Money Services Business. We will never ask for the private keys to your personal digital currency wallet. Elbaite is not liable for any losses you may incur, and you are solely responsible for your investment decisions. Before deciding if our services are right for you, take into consideration your own financial situation & needs and/or obtain professional financial or taxation advice from a licensed provider. Elbaite does not provide financial advice and Elbaite does not have any affiliation with external traders, advisors or trading platforms. Please note: Be cautious of phishing sites and always verify that you're on the official Elbaite.com website before entering any sensitive information.
