Once you have successfully created and verified your Elbaite account, click Make an offer on Dashboard. Here, you choose the cryptocurrency you would like to sell and will be prompted to fill in details including quantity, price type, limits and availability times.
Please double check when sending to the buyer's wallet address so that it is correct. Due to the Blockchain, transactions are not reversible nor recoverable and thus it cannot be reversed, for this reason it is extremely important that you double check that the wallet address you are sending to is correct. If you have sent it to the wrong address, the buyer will not receive it, and thus the $AUD payment will not be made to you. Please contact our team through our 'Contact Us' page if you have sent it to the wrong address.
Most major banks in Australia can be used with your Elbaite account. Unfortunately, we currently do not support international bank accounts. Please ensure that only bank accounts in your name are used. We do not allow bank accounts in other names to be used with your Elbaite account.
If your Neobank has an Australian banking license, then you can use it. However, we agree, Neobanks are going to be an important factor in the adoption and growth of Blockchain assets. Which is why we’re exploring all possibilities for integration and compatibility with Australian and International Neobanks.
Yes. Elbaite charges no commission nor any other hidden fees for selling on Elbaite. We only charge a small 1% fee to buyers.
Elbaite is registered with AUSTRAC, and as part of our legal obligations and to ensure security for everyone, we conduct checks to make sure everyone is who they say they are. Verification services are provided by Vix Verify; a leading verification service. Elbaite does not keep your verification information nor do we use it for any commercial purposes. We realise this information is private, and we intend to keep it that way.
Account verification is instant and you don't even need to upload any photos! However, in 1% of cases where we may need extra information, verification may take up to 24 hours.
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Elbaite is headquartered in Melbourne, Australia.
For media enquiries, please contact us at firstname.lastname@example.org